What we do

We are a firm of Dynamics AX specialists providing interim in-house consultancy services to compliment your internal stakeholders and key users, to help maximize the benefits of you Microsoft Dynamics investment.

Whether you are just starting on your Microsoft Dynamics implementation journey, or are an established Dynamics user, our services will help you stay on track. We work directly with your key users and stakeholders alike and use our expertise and experience to ensure alignment between IT, the business and outside consultants and contractors, giving you peace of mind to carry on with your day to day business management.

How we do it

  • Act as your internal subject matter expert with respect Dynamics for configuration, customization and usage, maximizing end user adoption.
  • Provide guidance to stakeholders; review, analyze, and develop cost effective and efficient solutions in line with their requirements; establish relative priorities and schedules based on their business value and in a manner that mitigates business and system risk.
  • Work in collaboration with your team to review and apply best practice business processes.
  • Develop your business process and system documentation in support of best practice process improvement activities enabled by Microsoft Dynamics.
  • Consults with developers on application design, development, testing and implementation.
Project Management Consulting

  Project Management

Our project managers have many years of managing projects using many different project management disciplines. However, the flexibility of Microsoft proven methodology, SureStep+ means we can adapt the implementation roadmap to specifically fit your business need, and taking into consideration the size of your organisation.

Microsoft SureStep+ also includes tools and templates to help your teams with their individual project tasks too. This means a faster and more streamlined implementation.


Systems integration is about more than system design and application development. While it is important that integrations are properly developed and tested, they must connect value streams in a seamless and scalable manner. It is just as important that people and work streams are enabled by the systems with high reliability and the opportunity for continuous improvement. Contact us to find out how we can support your integration needs.


Sometimes you just need time with a real expert. We live and breathe Microsoft Dynamics AX and Dynamics CRM, and this is exactly what our Consultancy service offers.

At Hammden consulting, we have a proven track record of helping companies achieve ambitious expectations from their Microsoft Dynamics AX investment. Our range of services predominantly fall into the areas below. We are there to support your business requirement, and your Dynamics implementation journey. Do feel free to contact us to discuss your specific requirement.

  • Microsoft Dynamics AX requirements gathering / gap fit analysis
  • Microsoft Dynamics AX configuration to suit your business processes
  • Microsoft Dynamics AX Business analysis
  • Microsoft Dynamics AX Business process design
  • Microsoft Dynamics AX system configuration
  • Bridging gaps between you and your Microsoft Dynamics partner
Financial Services Consulting

  Issue Resolution

Have you accumulated a number of issues since your Dynamics AX go-live? Let our consultants come in and hit the ground running to help you work through those issues. We can help you define effective SLA’s for responding to issues based on the business severity. We could free up your in-house staff by taking care of your ongoing business support entirely. Alternatively, our consultants can mentor your support staff on site.


Few problems are new for our leading experts, who will have seen related problems multiple times. This makes us more time and cost efficient. Our experience will also lead us toward any other impacts that might not be identified early, which means the same problem being revisited multiple times over several iterations. We can also provide community management on a short term basis whilst providing mentoring to your internal staff to take over the helm.

  Data Migration

A well-planned data migration is key to the success of your implementation or upgrade. Hammden will help guide and execute your data migration, you’ll have a far greater likelihood of long-term success. In the short term, you’ll save time and money—and in the long run you’ll position your organization for more efficient performance and better results.

Digital Transformation

  User Role Based Security

User role based security is often considered much later in the implementation process, and the scale and complexity of the work involved is underestimated. This ultimately has an impact on solution and timeline.

Due to inadequate security during testing, testers are often assigned system administrator accesses, which can often be the case until Go Live. Work then has to be done to lock down the access post Go-Live which causes a huge disruption to the business.

Your Hammden consultants can help you to shape and design your role based security. The design can then be handed over to the team responsible for building the security roles. By having a clear strategy early on the process, along with early business engagement, security can be ready and unit tested in time for the key
testing phases.

  User Testing

Microsoft Dynamics AX Functional Testing

Here at Hammden, we have refined our testing services through decades of real world experiences and scenarios. Our consultants’ many years of Dynamics AX testing experience makes it easy to reduce the impact of poor quality software within your organization.

We can provide in-house assistance or work remotely to reduce costs, leaving your employees to undertake their daily jobs and AX implementation activities.

  • System Testing
  • Regression, Functionality Localization, Compatibility
  • Test Execution, Test Reporting


Testing effort is often cyclical. That means most organizations don’t have any need to maintain a fully resourced testing team or department at all times. Hammden consulting – there whenever you need us.

  User Training

Our consultants are Microsoft Dynamics certified and have many years real-world Dynamics software and training experience. We can become your training partner in whichever capacity you require. We can even provide a training facility, taking your staff out of the business environment and allowing them to focus entirely on learning your Microsoft Dynamics product.

Key user and trainer training

Instead of relying on one individual to go through a lengthy training process, we can help you build an entire team of enablers to accomplish your training initiatives in shorter timescales. We can provide training on both the out-of-the box software , and your specific tailored solution. . We can include soft skills as part of the training, to ensure readiness of your staff for large scale implementations. Soft skills include teaching your staff to lead discussions and helping participants to link training to their job role, and the future state Dynamics solution.

Companies often train their staff right at the beginning of the Dynamics implementation in order to provide them with an up-front understanding of the transition from the ‘as-is’ to the ‘to-be’. We can provide this training, and in addition we can go one step further in helping them set up a cross team mini pilot based on a business scenario that is familiar. This will be a huge benefit in helping them make key decisions during the design phase, thus reducing the risk of complex developments to recreate the ‘as-is’

End user training

If you prefer, we can carry out the training for you entirely, by producing training material specific to your tailored solution, and training your entire end user community.. If we have been involved in your implementation from the early days, our consultants will already be known to your employees as experts in their field –so who better to teach them how to use the full power of Microsoft Dynamics.

Digital Transformation

Get in touch today

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